FAQs
Frequently Asked Questions
Shipping
What If I Need To Modify My Order?
An order once placed cannot be modified online. Please contact our customer care to discuss your modification, and we will do our best to accommodate your request. Please note that, If the order has already been shipped by us, then we will not be able to accept any request to modify.
What If I Need To Change My Shipping Address?
Contact our Customer Care on phone or via email and provide the new shipping address that the order needs to be shipped to. Please note that, if the order has already been shipped, then we will be unable to process a change in shipping address.
What Are The Shipping And Delivery Timelines?
Once an order is placed, most orders ship out within 24 Hrs. Once they are leave our production facility in Bangalore via courier, an order will be usually delivered within 2-4 days, depending on distance from our facility. If you have any queries, please contact our customer care.
Can I Get Same Day Delivery?
We do not offer same day delivery for our online orders, due to order processing and shipping timelines of our delivery partners. Most orders ship usually within 24 Hrs from our facility.
Payments
I Have Paid For The Order Online. Order Status Shows Payment Pending?
Thank you placing an order with us. After you have completed a payment online, it takes some time for the payment processing bank to send a confirmation to us. The status will automatically change, once the payment confirmation is received by us.
Do You Accept Cash On Delivery?
We apologize for the inconvenience. We do not accept Cash on Delivery or COD Payments. All order have to paid for online via our Payment Gateway. We offer Payment via Credit Cards, Debit Cards, NetBanking, UPI and Wallets.
What Payment Modes Do You Accept?
We accept payments via Credit Cards, Debit Cards, NetBanking, UPI and Wallets from all Major Banks and Payment Service Providers.
Returns & Refunds
What If I Need To Return My Order?
We do not have a specific return and refund policy. However, if there are any issues related to our products and you need any assistance, we request you to please call on our customer service number or email us.
There Is A Problem With My Product. What Do I Do?
Please contact our customer service team who will assist you further.
What Payment Modes Do You Accept?
We accept payments via Credit Cards, Debit Cards, NetBanking, UPI and Wallets from all Major Banks and Payment Service Providers.